Delivery
Home › Shipping & Delivery
Shipping & Delivery
At Roberts Appliances, we understand that when you order a new refrigerator, washer, dryer, or any other appliance, getting it safely and quickly to your home is just as important as finding the perfect product. That’s why we’ve designed our shipping and delivery services to be fast, reliable, and hassle-free — giving you peace of mind from checkout to installation.
Flexible Shipping Options
We offer several delivery options to meet your needs and schedule:
-
Standard Delivery: Our most affordable option, delivering your appliance directly to your home within 3–7 business days, depending on your location.
-
Express Delivery: For customers who need appliances faster, we offer 1–3 day expedited delivery in most areas.
-
White-Glove Delivery: Perfect for large appliances such as refrigerators, washers, dryers, and ranges. Our professional White-Glove team handles:
-
In-home delivery right to your desired location
-
Placement of the appliance exactly where you need it
-
Removal and recycling of your old appliance (optional)
-
Packaging removal and cleanup, leaving your space spotless
-
No matter which option you choose, our goal is to make delivery easy, convenient, and stress-free for you.
Transparent Shipping Costs
We believe in clear, honest pricing. Shipping costs are calculated based on the size and weight of your appliance and your delivery location. There are no hidden fees, and you’ll see the total shipping cost clearly at checkout. Occasionally, we offer free shipping promotions on select items — a simple way for us to help you save even more.
Fast Processing & Reliable Delivery
Once your order is confirmed:
-
In-stock items are processed and shipped within 1–2 business days.
-
Scratch-and-dent items may require extra handling to ensure quality, but we always strive to ship as quickly as possible.
-
You will receive a tracking number so you can follow your order every step of the way.
We take pride in getting your appliances to you on time and in perfect condition, because we know how important it is for your home and daily life.
Customer-Friendly Delivery Experience
Your satisfaction is our priority. That’s why our delivery services are designed around your convenience and comfort:
-
Friendly, professional delivery teams who treat your home with respect
-
Flexible scheduling to fit your availability
-
Clear communication about arrival times and delivery updates
We want every Roberts Appliances customer to feel confident that their purchase is in good hands from the moment it leaves our warehouse.
Damages & Issues
We carefully inspect every appliance before it leaves our facility, but if your item arrives damaged or defective, we make it right:
-
Contact our friendly support team at support@robertsappliances.com with your order number and photos of the issue.
-
We will arrange a replacement, repair, or return quickly and fairly.
-
Our team will guide you through the process every step of the way to make it simple and stress-free.
Helpful Delivery Tips
To ensure a smooth delivery experience:
-
Make sure the delivery area is clear and accessible, especially for large appliances.
-
If you chose White-Glove service, have any old appliances ready for removal (if applicable).
-
Check product dimensions before ordering to ensure your appliance fits perfectly in your space.
Our Delivery Promise
At Roberts Appliances, we don’t just deliver products — we deliver peace of mind. Our promise is simple: every order will be handled with care, delivered on time, and installed (when applicable) to your satisfaction. Your home deserves reliable, high-quality appliances, and we make sure they arrive exactly the way you expect.
Get More Updates
Be the first to hear about new arrivals, exclusive releases,
and special member offers.